How to complain
Email hello@homedampandmould.co.uk with your address, the date of the job, what went wrong and what you would like us to do. Photos help.
What happens next
- We acknowledge your complaint within 2 working days
- We review the job, the report and the photos, and visit if needed
- We give you a full written response within 10 working days
If you are still unhappy
You can seek independent advice from Citizens Advice. Your statutory rights are not affected.