Who controls your data
Kavra Enterprises Ltd trading as Home Damp and Mould, company 17010703, 76 Pembroke Avenue, Luton, England, LU4 9BJ. Contact hello@homedampandmould.co.uk.
What we collect
Name, phone, email, property address, photos you send, details of the problem, and for landlords and agents, tenant contact details needed for access.
Why we use it
To respond to your enquiry, quote, carry out the work, invoice, provide reports and handle guarantee claims (contract and legitimate interests), and to keep records required for tax and accounting (legal obligation). We do not sell your data.
Who we share it with
Our technicians and trusted subcontractors working on your job, and service providers we use for email, messaging, accounting and hosting. Reports may be shared with the landlord or agent who instructed us.
How long we keep it
Job records and invoices for 6 years. Enquiries that do not go ahead for 12 months.
Your rights
You can ask to access, correct or delete your data, or object to how we use it. Email us. You can also complain to the Information Commissioner's Office (ico.org.uk).
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