What is covered
Any surface we treated for mould, as listed in your report, for 6 months from the completion date. If visible mould returns on those surfaces, we revisit and retreat at no cost.
Conditions
- The recommendations in your report have been followed, for example fans used and left on, trickle vents open, furniture away from cold walls
- Any repairs we recommended outside our scope, such as a roof or plumbing leak, have been fixed
- There has been no new leak, flood or water damage since our visit
- The invoice has been paid in full
Not covered
- Untreated rooms or surfaces
- Mould caused by a new leak, flood or building defect that appeared after our visit
- Redecoration beyond the treated area
How to claim
Email hello@homedampandmould.co.uk with photos, your address and the date of the original job. We aim to revisit within 10 working days.