Report it in writing
- Email your landlord or agent with dated photos
- Say which rooms, how big and how long it has been there
- Mention anyone in the home with asthma, a baby or a health condition
- Keep a copy and follow up after a week if nothing happens
What your landlord should do
Inspect the problem, find the cause and fix it. That includes repairing leaks, broken fans, faulty heating and damp walls. See who is responsible for mould.
If nothing happens
Contact your local council's private housing or environmental health team. They can inspect and require the landlord to act. Shelter and Citizens Advice also give free advice.
In the meantime
- Use extractor fans and open trickle vents
- Pull furniture away from cold walls
- Wipe condensation off windows each morning
- Wipe small patches with a mould spray, wearing gloves and a mask
Can you call us?
We usually work for the landlord or agent, because they need to approve and pay for repairs. You are welcome to pass our details on: hello@homedampandmould.co.uk.